No need to add much text here- I discovered last night that my RBS account has been accessed and money taken. Instead of proper service, however, I was transferred to a “fraud department”, treated to rudeness and evasion. I do not feel very reassured at all. But I have had an hour this morning to draw their boss:
What he says should give hope, and I have no doubt he means well, but he said this two years ago.
One thought on “Astonished by RBS”
another deeply compromised organisation, Prof. YOu are certainly drawing some odd bedfellows