On his 50th birthday, Alex Cruz had an Airbus named after him. He had already founded an airline (Clickair in 2006) He was being thanked for his approachability and his public relations’ brilliance. But last week, 75,000 passengers were stuck in Heathrow and Gatwick and across the globe while he fiddled like Nero. First he hid from interviews for two days and then, having got a spokesman to confirm that “he’s very tech-savvy” and very self confident, he was wheeled out to deny that there had been a cyber attack (the easy option) and to deny that recent cuts and outsourcing were to blame for the lack of any usable back-up systems. That rather leaves himself exposed.
It may be a while before BA name a plane after their current boss.
I wonder how much it costs to fly back to Bilbao in a hurry?