Just an update here. Dr Pester is finally off after making a complete mess of TSB. I have been waiting for 5 months now to receive an apology for the May fraud mess I got caught up in. Disappointing that it has taken so long. He leaves with a significant golden handshake. On Monday apparently TSB apologised to customers- not to me as far as I know.
“Mr Pester walks away with a payout worth nearly £1.7m, made up of £1.2m severance pay and a “historical” bonus of around £480,000 from before TSB’s takeover by Sabadell in 2015. All other performance-related pay – including a bonus linked to the customer migration – was frozen amid investigations into the IT fiasco.”